Privacy Policy

TCH Industries – Privacy Policy

Protecting your private information is our priority. This statement of privacy applies to https://tchindustries.com/ and governs data collection and usage. For the purpose of this Privacy Policy, unless otherwise noted all references to TCH Industries include https://tchindustries.com/ and TCH. The TCH website is an informational website. By using the TCH website you consent to the data prescribed in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our site, TCH may collect personally identifiable information, such as your:

  • First and last name
  • Mailing address
  • Email address
  • Phone number

We do not collect any personal information about you unless you voluntary provided it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include:

  1. Registering for an account on our site
  2. Entering a sweepstakes or contest sponsored by us or one of our partners
  3. Signing up for special offers and selected third parties
  4. Sending us an e-mail message

To wit, we will use your information for, but will not limited to, communicating with you in relation to services and or products you have requested from us. We may also gather additional personal or nonpersonal information in the future.

Use of your Personal Information

TCH collects and uses your personal information to operate its website and deliver the services you requested.

TCH may also use your personally identifiable information to inform you of all other products or services available from TCH in its affiliates 

Sharing information with third parties

TCH does not sell, rent or lease its customer list the third parties. TCH may share data with trusted partners to help perform statistical analysis, send you an email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TCH, and they are required to maintain the confidentiality of your information.

TCH may disclose your personal information, without notice, if required to do so by law are in a good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on TCH for the site
  2. protect and defend the rights or property of TCH
  3. act under exit and circumstances to protect the personal safety of users of TCH, or the public.

Tracking User Behavior

TCH may keep track of the websites and pages our users visit within TCH, in order to determine what TCH services are the most popular. This data is used to deliver customized content and advertising within TCH to customers whose behavior indicates that they are registered in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by TCH. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and provide general statistics regarding the use of TCH web site.

Use of Cookies

The TCH web site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a webpage server. A cookie cannot be used to run programs or deliver viruses to your computer. But these are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of the cookies is to tell the web server that you have returned to a specific page. For example, if you personalize TCH pages, or register with TCH site or services, a cookie helps TCH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing address, shipping addresses, and so on. When you return to the same TCH website, the information you previously provided can be retrieved, so you can easily use the TCH features that you customize.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline these if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TCH services or websites you visit.

Security of Your Personal Information

TCH secures your personal information from off the unauthorized access, use, or disclosure. TCH used the following methods for this purpose: SSL protocol.

When personal information (such as credit card number) is transmitted to other web sites, and is protected for the use of encryption, such as secure sockets layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any Wireless Network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information you would acknowledge that:

  1. There are security and privacy limitations inherent to the Internet which are beyond our control
  2. Security, integrity, and privacy of any and all information and data exchange between you and us through the site cannot be guaranteed.

Email Communications

From time to time, TCH may contact you by email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and for other general communication. If you would like to stop receiving marketing or promotional communication via email from TCH, you may opt out of such communications by clicking on the Unsubscribe button. 

Changes to this Statement

TCH reserves the right to change this Privacy Policy from time to time. We will notify you of significant changes in the way we treat personal information by updating any privacy information on this page. Your continued use of this site and/or services available through this site after such modifications will cause the two your (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that policy. 

Contact Information

TCH welcomes your questions regarding this statement of privacy. If you believe that TCH has not adhered to this statement, please contact TCH at 

TCH Industries

2307 East Aurora Rd.
Twinsburg, OH  44087

Email address: sales@tchindustries.com

Telephone: 330-487-5155

Privacy & Data Protection Policy (EUROPE ADDENDUM)

For contacts located in the EU, we do not operate or market in Europe nor intentionally process consumer data from Europe without specific inquiry from the customer. If you believe we possess or use any of your data and prefer it to be deleted, please contact us at sales@tchindustries.com. We will delete all information stored for marketing purposes, including your IP address, upon receipt of any such request.